Refers to integrating a basic understanding of how trauma affects the life of an individual seeking services. Trauma-informed organizations, programs, and services are based on an understanding of the vulnerabilities or triggers of trauma survivors that traditional service delivery approaches may exacerbate, so that these services and programs can be more supportive and avoid re-traumatization. Many of those seeking homeless and domestic violence services have histories of physical and sexual abuse and other types of trauma-inducing experiences. (www.nrcdv.org)
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